IT FINALLY HAPPENED!
Sable Lash Lounge has switched booking software!
So, what’s new and different?
Sable now utilize different booking sites.
Please refer to the separate links in the upper right-hand side of the website.
When booking online, a credit card must be entered to reserve your appointment.
Your payment card must be presented at the time of service. We will no longer be running "cards on file".
Per the cancellation policy, your card will be saved in your profile in a PCI Compliant manner and
may be charged according to said policy which can be found under the “Appointments” tab.
Our new system does not offer a companion app so all appointments booked online must be done
via the website links. When I ran the numbers, there were only a very few of you who used it
and it simply wasn't worth the maintenance or expense. To those of you who used it and loved it,
my sincere apologies. I'll give you a big 'ol hug next time you come in.
When an appointment is booked, you will receive an email and/or text confirming the date, time
and type of appointment(s). You will then receive a reminder email and/or text 24-48 hours prior
to your appointment, you will have the option of canceling or rescheduling your appointment.
It’s super easy but again, if you encounter issues, please contact us directly.
Clients no longer have the ability to “manage” their appointments. We suggest that if you have booked
recurring or future appointments, save your email and/or text notifications so you can refer back to it
and reschedule or cancel most easily.
Okay, why did you change software?
We can go paperless! YAHOO!
Our previous software had way more functionality and features
than we needed and was very cumbersome on the back-end.
We always try to make things easy for our clients and we feel that while change can be
a challenge at times, this new software is much more simple, elegant and user friendly.
As always, THANK YOU for your support!
300 110th AVE NE, SUITE B1-08 | BELLEVUE, WA 98004 | INFO@SABLELASHLOUNGE.COM
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